September 2020

Families First News

The latest news

Help us improve Hertfordshire’s Families First portal

There is currently work underway to develop our Families First portal for both professionals and parent/carers to enhance the directory of resources and content.

What is Families First?

Families First is the term used in Hertfordshire for services that work together to support families who need extra help. These are also known as early help services.

We all experience difficulties at some point. Families First can help you find early help and information to prevent issues from getting worse.

Who is it for?

Families First is available to all Hertfordshire families with children under 18 (25 if they have a learning need or disability).

What are we trying to do?

We want to develop an online offer which provides you with a range of information and resources on topics such as youth crime and mental health.

A part of this work also includes understanding your experience of making a referral to Hertfordshire’s Children’s Services, if applicable.

How can you help?

In order to support this work, we have developed a short survey. The survey is anonymous and any information which may identify you or your child/young person will be anonymised during analysis.

We are also looking for people that might be interested in being involved in this piece of work through focus groups or similar so, at the end of the survey, if you would like to be involved there is the option to leave your personal details.

The survey will be open until Friday 09 October 2020.

You can access the survey at:

Thank you for your time.



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